@extends('customer.layout')

@section('title','My Tickets')

@section('content')

<div class="container-fluid">
    <div class="card shadow-sm">

        <div class="card-header d-flex justify-content-between align-items-center">
            <h5 class="mb-0">My Tickets</h5>
            <a href="{{ route('customer.tickets.create') }}"
               class="btn btn-sm btn-primary">
                <i class="bi bi-plus-circle"></i> Create Ticket
            </a>
        </div>

        <div class="card-body">

            {{-- SUCCESS MESSAGE --}}
            @if(session('success'))
                <div class="alert alert-success">
                    {{ session('success') }}
                </div>
            @endif

            <div class="table-responsive">
                <table class="table table-hover align-middle">
                    <thead class="table-light">
                        <tr>
                            <th>#</th>
                            <th>Subject</th>
                            <th>Priority</th>
                            <th>Status</th>
                            <th>Attachment</th>
                            <th>Created</th>
                            <th class="text-end">Action</th>
                        </tr>
                    </thead>
                    <tbody>

                        @forelse($tickets as $ticket)
                            <tr>
                                {{-- ID --}}
                                <td>{{ $ticket->id }}</td>

                                {{-- SUBJECT --}}
                                <td>
                                    <strong>{{ $ticket->subject }}</strong>
                                </td>

                                {{-- PRIORITY --}}
                                <td>
                                    @php
                                        $priorityClass = match($ticket->priority) {
                                            'emergency' => 'danger',
                                            'high' => 'warning',
                                            default => 'secondary',
                                        };
                                    @endphp
                                    <span class="badge bg-{{ $priorityClass }}">
                                        {{ ucfirst($ticket->priority) }}
                                    </span>
                                </td>

                                {{-- STATUS --}}
                                <td>
                                    <span class="badge bg-{{ $ticket->status === 'open' ? 'success' : 'secondary' }}">
                                        {{ ucfirst($ticket->status) }}
                                    </span>
                                </td>

                                {{-- ATTACHMENT --}}
                                <td>
                                    @if($ticket->attachment)
                                        <a href="{{ asset('storage/'.$ticket->attachment) }}"
                                           target="_blank"
                                           class="btn btn-sm btn-outline-primary">
                                            <i class="bi bi-image"></i> View
                                        </a>
                                    @else
                                        <span class="text-muted">—</span>
                                    @endif
                                </td>

                                {{-- CREATED DATE --}}
                                <td>
                                    {{ \Carbon\Carbon::parse($ticket->created_at)->format('d M Y') }}
                                </td>

                                {{-- ACTION --}}
                                <td class="text-end">
                                    <a href="{{ route('customer.tickets.show', $ticket->id) }}"
                                       class="btn btn-sm btn-primary">
                                        View
                                    </a>
                                </td>
                            </tr>
                        @empty
                            <tr>
                                <td colspan="7" class="text-center text-muted">
                                    No tickets found
                                </td>
                            </tr>
                        @endforelse

                    </tbody>
                </table>
            </div>

        </div>
    </div>
</div>

@endsection